Privacy Policy

1. Introduction

Welcome to Lush Dreamories ("we," "us," or "our"). We are a professional photography studio based in the Bay Area, California, serving families across San Jose, Saratoga, Palo Alto, and the greater Bay Area. We are committed to protecting your privacy and being transparent about how we collect, use, and protect your personal information.

This Privacy Policy explains what information we collect when you visit https://lushdreamories.com (the "Site"), how we use it, your rights under applicable law (including the California Consumer Privacy Act), and how to contact us with questions or requests.

By using our Site, you agree to the practices described in this Privacy Policy. If you do not agree, please discontinue use of our Site.

2. Information We Collect

We may collect the following categories of personal information:

2.1 Information You Provide Directly

• Contact Information: Your name, email address, phone number, and any other details you submit through our contact form, inquiry form, or booking requests.
• Communications: Messages, inquiries, or feedback you send to us.
• Opt-In Data: Your express consent to receive email and/or SMS communications from us, including the date and method of consent.

2.2 Information Collected Automatically

When you visit our Site, we may automatically collect:

• Device & Technical Information: IP address, browser type and version, operating system, device type, and referring URLs.
• Usage Data: Pages visited, time spent on pages, links clicked, and other browsing behavior on our Site.
• Cookies & Tracking Technologies: We use cookies, web beacons, and similar technologies to improve your experience and analyze Site usage. You may control cookies through your browser settings.

2.3 Information from Third Parties

We may receive information from third-party services you use to interact with us (e.g., social media platforms like Facebook, Instagram, or Pinterest) consistent with your privacy settings on those platforms.

3. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your inquiries and provide photography services you request.
• To communicate with you about bookings, appointments, and your session details.
• To send you marketing emails including our latest blog posts, portfolio updates, promotions, and special offers, where you have opted in to receive such communications.
• To send you SMS/text message notifications including photography tips, blog updates, promotions, and special offers, where you have expressly opted in to receive such messages.
• To improve our Site and tailor our content and offerings to your interests.
• To comply with legal obligations and enforce our Terms & Conditions.
• To prevent fraud and ensure the security of our Site.

4. Email Communications

If you opt in to our email list, we will send you marketing emails including our latest blogs, photography tips, portfolio updates, promotions, and exclusive offers.

• You may unsubscribe at any time by clicking the "Unsubscribe" link in any email we send you, or by contacting us directly at the email address below.
• We comply with the CAN-SPAM Act. Each marketing email will include our physical mailing address and a clear unsubscribe mechanism.
• We do not send unsolicited bulk email.

5. SMS / Text Message Communications

By providing your mobile phone number and opting in to our SMS program, you expressly consent to receive recurring automated text messages from Lush Dreamories, which may include:

• Photography tips and inspiration
• New blog post notifications
• Exclusive promotions and special offers
• Session reminders and booking updates

Message Frequency: Message frequency varies. You may receive up to 4–8 messages per month.

Message & Data Rates: Message and data rates may apply. Check with your wireless carrier for details.

How to Opt Out (STOP): You may opt out of SMS messages at any time by replying STOP to any message you receive from us. After you send STOP, you will receive a one-time confirmation message confirming your opt-out. No further SMS messages will be sent to your number unless you re-opt-in.

For Help: Reply HELP to any message for assistance, or contact us at the information listed in Section 11.

Supported Carriers: Support is not guaranteed for all carriers. For a list of participating carriers, contact us.

Important: Your mobile phone number and consent to receive SMS messages will never be shared with, sold to, or used by third parties for their own marketing purposes. Mobile opt-in data and consent are not shared with any third parties under any circumstances.

6. How We Share Your Information

We do not sell your personal information. We may share your information in the following limited circumstances:

• Service Providers: We may share data with trusted third-party vendors who help us operate our Site and provide services (e.g., email marketing platforms, SMS messaging providers, website hosting, analytics). These vendors are contractually obligated to protect your information and use it only as directed by us.
• Legal Requirements: We may disclose information if required by law, court order, or governmental authority.
• Business Transfers: If we merge with or are acquired by another company, your information may be transferred as part of that transaction. We will notify you of any such change.
• With Your Consent: We may share your information for any other purpose with your explicit consent.

We do not share, sell, rent, or trade your personal information (including phone numbers and email addresses) with third parties for their own marketing purposes.

7. Cookies and Tracking Technologies

Our Site uses cookies and similar technologies to:

• Keep you logged in and remember your preferences
• Analyze traffic and usage patterns (e.g., via Google Analytics)
• Improve Site performance

Managing Cookies: You can control cookies through your browser settings. Note that disabling cookies may limit certain features of our Site.

8. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this Policy, provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. When data is no longer needed, we securely delete or anonymize it.

9. Your California Privacy Rights (CCPA)

If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA):

• Right to Know: You may request a copy of the personal information we have collected about you in the past 12 months, including the categories, sources, purposes, and third parties with whom it was shared.
• Right to Delete: You may request that we delete personal information we have collected about you, subject to certain legal exceptions.
• Right to Correct: You may request that we correct inaccurate personal information we hold about you.
• Right to Opt Out of Sale/Sharing: We do not sell or share your personal information for cross-context behavioral advertising.
• Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA rights.

To exercise these rights, contact us using the information in Section 11. We will respond to verified requests within 45 days as required by law.

10. Children's Privacy

Our Site is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will promptly delete it.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us:

Lush Dreamories
Bay Area, California
Website: https://lushdreamories.com
Email: [your contact email here]

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will post the revised Policy on this page with an updated "Last Updated" date. We encourage you to review this Policy periodically to stay informed about how we protect your information.

Your continued use of our Site after any changes indicates your acceptance of the updated Privacy Policy.

This Privacy Policy was last updated on April 25, 2026.